Royal Commission for AlUla

Delivering seamless, sustainable public realm services in a world-class cultural destination

Project Highlights

Location
AlUla, KSA
Service Model
Integrated FM & Public Realm
Key Focus
Customer experience, sustainability, digital FM

Project Overview

Royal Commission for AlUla (RCU)

Integrated Facilities Management and publicrealm services delivered across AlJadidah District — a pedestrian-focused arts, culture, and tourism destination in AlUla.

Client Objective

To providea seamless, high-quality public realm experience aligned with AlUla’svision as a global cultural destination, while supporting sustainability and environmental initiatives.

Scope of Services

    Integrated FM & Public Realm: Cleaning, waste management, landscaping, and general maintenance
    Sustainability: Waste reduction and environmentally responsible service delivery
    Technology: Smart monitoring systems, predictive maintenance, and digital reporting platforms

    Our Solution

    • Delivered a fully integrated FM model aligned with CIT’s “Seamless FM” approach
    • Implemented predictive maintenance systems using real-time telemetry data
    • Introduced smart monitoring and analytics platform(IUNGO) for performance tracking
    • Replaced single-use waste bags with reusable, sanitized systems
    • Deployed a fully electric waste collection fleet to minimize environmental impact

    Key Outcomes & Impact

    • Enhanced visitor experience across a flagshiptourism destination
    • Significant reduction in single-use plastic waste through reusable systems
    • Lower carbon emissions and noise pollutionvia electric fleet deployment
    • Improved operational efficiency through automated workflows and predictive maintenance
    • Enabled real-time service visibility and performance monitoring

    Key Innovations / Value Add

    • Predictive maintenance powered by real-time data analytics
    • Seamless digital integration between monitoring systems and service delivery
    • Customer engagement via smart applications and feedback platforms
    • Sustainable operations aligned with the Saudi Green Initiative